Customer Care

Each concern that we are presented with will receive a response.  You will be informed promptly of the cause of the issue and its proposed resolution.  We will be candid with our responses.   It is important that you trust us.  Our Field Service personnel are well educated and extremely well versed on laboratory service and physician office protocol which enables them to appropriately resolve your issues.  They are empowered to do the right thing; a significant benefit to being a local laboratory.

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